Email philme@catalyst345.com to receive the invitation to Phil’s online meetings
http://aka.ms/wti for that Work Trends Index

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Regular Microsoft Cloud information featuring Azure and Office365 with Microsoft MVP Robert Crane - A mix of current Microsoft cloud news, analysis and industry expert chat.
Regular Microsoft Cloud information featuring Azure and Office365 with Microsoft MVP Robert Crane - A mix of current Microsoft cloud news, analysis and industry expert chat.

Wednesday Feb 18, 2026
Wednesday Feb 18, 2026
Wednesday Feb 18, 2026
Email philme@catalyst345.com to receive the invitation to Phil’s online meetings

Thursday Feb 05, 2026
Thursday Feb 05, 2026
Thursday Feb 05, 2026
In this episode I'm joined by Shervin Shaffie from Microsoft to do a deep dive into Copilot Studio. That's the service from Microsoft that allows you to create agents in a 'low-code' manner right inside the M365 environment. Shervin has some great Youtube content I highly recommend and provides some great insights and tips and tricks in this episode when working with agents in Microsoft 365. I'll also brin you up to date with the latest Microsoft Cloud news. Listen along.
Shervin Shaffie - https://www.linkedin.com/in/sherv/
Principal Copilot Engineer at Microsoft
Collaboration Simplified YouTube: https://youtube.com/@collaborationsimplified
All About AI Podcast: https://cosi.pro/aipodcast

Monday Jan 26, 2026
Monday Jan 26, 2026
Monday Jan 26, 2026
I am joined by Andrew and Tim from Sherpatech to discuss updates and new challenges in the insurance market. If you missed last year's episode you'll find it here Episode 338 - Ensure to Insure. We discuss what impact AI is likely to have and how the insurance market is shaping up for 2026. I also have a few interesting updates and information from the Microsoft cloud for this first episode of 2026. So listen along and enjoy!

Wednesday Dec 17, 2025
Wednesday Dec 17, 2025
Wednesday Dec 17, 2025

Monday Dec 01, 2025
Monday Dec 01, 2025
Monday Dec 01, 2025
I am joined once again by Phil Meyer to review the most important and relevant announcements from Microsoft Ignite. Plenty around AI but also a few other gems you may have overlooked, so sit back and listen in as we focus on what you should be paying attention to.
Flight School: Mastering Copilot for IT Pros – https://blog.ciaops.com/2025/11/14/flight-school-mastering-copilot-for-it-pros/
CIAOPS Academy deprecation notification – https://blog.ciaops.com/2025/11/10/ciaops-academy-deprecation-notification/

Monday Nov 17, 2025
Monday Nov 17, 2025
Monday Nov 17, 2025
In this episode of the Need to Know Podcast, we explore the evolving landscape of learning in the Microsoft Cloud ecosystem, with a spotlight on the SMB market. From the latest in Microsoft 365 Copilot innovations to critical cybersecurity updates and the end of CIAOPS Academy, this episode delivers essential insights for IT professionals and business leaders navigating the modern digital workplace.
Flight School: Mastering Copilot for IT Pros – https://blog.ciaops.com/2025/11/14/flight-school-mastering-copilot-for-it-pros/
Disabling Office Macros via ASR to Meet Essential Eight Requirements – https://blog.ciaops.com/2025/11/13/disabling-office-macros-via-asr-to-meet-essential-eight-requirements/
ASD OWA settings check script – https://blog.ciaops.com/2025/11/13/asd-owa-settings-check-script/
ASD Mailflow settings check script – https://blog.ciaops.com/2025/11/12/asd-mailflow-settings-check-sript/
CIAOPS Academy deprecation notification – https://blog.ciaops.com/2025/11/10/ciaops-academy-deprecation-notification/

Tuesday Oct 07, 2025
Tuesday Oct 07, 2025
Tuesday Oct 07, 2025
Email philme@catalyst345.com to receive the invitation to Phil’s online meetings
http://aka.ms/wti for that Work Trends Index

Monday Sep 08, 2025
Monday Sep 08, 2025
Monday Sep 08, 2025
In this episode I talk about a recent series of blog posts I wrote about some analysis I did on various AI services available today as well as my thoughts on these. I also cover off the latest news and information in the Microsoft Cloud for you. Listen along.
Resources
New SKUs available for M365 Business premium - https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts–events—part-2/4443700
Testing the differences between AI services – CIAOPS - https://blog.ciaops.com/2025/09/06/testing-the-differences-between-ai-services/
An analysis of how AI services vary – CIAOPS - https://blog.ciaops.com/2025/09/07/an-analysis-of-how-ai-service-vary/
Comparison of AI-Generated Articles – CIAOPS - https://blog.ciaops.com/2025/09/08/comparison-of-ai-generated-articles/

Wednesday Aug 20, 2025
Wednesday Aug 20, 2025
Wednesday Aug 20, 2025
In this episode of the CIAOPS "Need to Know" podcast, we dive into the latest updates across Microsoft 365, GitHub Copilot, and SMB-focused strategies for scaling IT services. From new Teams features to deep dives into DLP alerts and co-partnering models for MSPs, this episode is packed with insights for IT professionals and small business tech leaders looking to stay ahead of the curve. I also take a look at building an agent to help you work with frameworks like the ASD Blueprint for Secure Cloud.
Resources

Monday Aug 04, 2025
Monday Aug 04, 2025
Monday Aug 04, 2025
In Episode 351 of the CIAOPS “Need to Know” podcast, we explore how small MSPs can scale through shared knowledge. From peer collaboration and co-partnering strategies to AI-driven security frameworks and Microsoft 365 innovations, this episode delivers actionable insights for SMB IT professionals looking to grow smarter, not harder.
Resources