Email philme@catalyst345.com to receive the invitation to Phil’s online meetings
http://aka.ms/wti for that Work Trends Index

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Regular Microsoft Cloud information featuring Azure and Office365 with Microsoft MVP Robert Crane - A mix of current Microsoft cloud news, analysis and industry expert chat.
Regular Microsoft Cloud information featuring Azure and Office365 with Microsoft MVP Robert Crane - A mix of current Microsoft cloud news, analysis and industry expert chat.

Jan 26, 2026
Jan 26, 2026
Jan 26, 2026
59 min
I am joined by Andrew and Tim from Sherpatech to discuss updates and new challenges in the insurance market. If you missed last year's episode you'll find it here Episode 338 - Ensure to Insure. We discuss what impact AI is likely to have and how the insurance market is shaping up for 2026. I also have a few interesting updates and information from the Microsoft cloud for this first episode of 2026. So listen along and enjoy!

Dec 17, 2025
Dec 17, 2025
Dec 17, 2025
37 min

Dec 1, 2025
Dec 1, 2025
Dec 1, 2025
49 min
I am joined once again by Phil Meyer to review the most important and relevant announcements from Microsoft Ignite. Plenty around AI but also a few other gems you may have overlooked, so sit back and listen in as we focus on what you should be paying attention to.
Flight School: Mastering Copilot for IT Pros – https://blog.ciaops.com/2025/11/14/flight-school-mastering-copilot-for-it-pros/
CIAOPS Academy deprecation notification – https://blog.ciaops.com/2025/11/10/ciaops-academy-deprecation-notification/

Nov 17, 2025
Nov 17, 2025
Nov 17, 2025
39 min
In this episode of the Need to Know Podcast, we explore the evolving landscape of learning in the Microsoft Cloud ecosystem, with a spotlight on the SMB market. From the latest in Microsoft 365 Copilot innovations to critical cybersecurity updates and the end of CIAOPS Academy, this episode delivers essential insights for IT professionals and business leaders navigating the modern digital workplace.
Flight School: Mastering Copilot for IT Pros – https://blog.ciaops.com/2025/11/14/flight-school-mastering-copilot-for-it-pros/
Disabling Office Macros via ASR to Meet Essential Eight Requirements – https://blog.ciaops.com/2025/11/13/disabling-office-macros-via-asr-to-meet-essential-eight-requirements/
ASD OWA settings check script – https://blog.ciaops.com/2025/11/13/asd-owa-settings-check-script/
ASD Mailflow settings check script – https://blog.ciaops.com/2025/11/12/asd-mailflow-settings-check-sript/
CIAOPS Academy deprecation notification – https://blog.ciaops.com/2025/11/10/ciaops-academy-deprecation-notification/

Oct 7, 2025
Oct 7, 2025
Oct 7, 2025
1hr 9 min
Email philme@catalyst345.com to receive the invitation to Phil’s online meetings
http://aka.ms/wti for that Work Trends Index

Sep 8, 2025
Sep 8, 2025
Sep 8, 2025
19 min
In this episode I talk about a recent series of blog posts I wrote about some analysis I did on various AI services available today as well as my thoughts on these. I also cover off the latest news and information in the Microsoft Cloud for you. Listen along.
Resources
New SKUs available for M365 Business premium - https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts–events—part-2/4443700
Testing the differences between AI services – CIAOPS - https://blog.ciaops.com/2025/09/06/testing-the-differences-between-ai-services/
An analysis of how AI services vary – CIAOPS - https://blog.ciaops.com/2025/09/07/an-analysis-of-how-ai-service-vary/
Comparison of AI-Generated Articles – CIAOPS - https://blog.ciaops.com/2025/09/08/comparison-of-ai-generated-articles/

Aug 20, 2025
Aug 20, 2025
Aug 20, 2025
26 min
In this episode of the CIAOPS "Need to Know" podcast, we dive into the latest updates across Microsoft 365, GitHub Copilot, and SMB-focused strategies for scaling IT services. From new Teams features to deep dives into DLP alerts and co-partnering models for MSPs, this episode is packed with insights for IT professionals and small business tech leaders looking to stay ahead of the curve. I also take a look at building an agent to help you work with frameworks like the ASD Blueprint for Secure Cloud.
Resources

Aug 4, 2025
Aug 4, 2025
Aug 4, 2025
27 min
In Episode 351 of the CIAOPS “Need to Know” podcast, we explore how small MSPs can scale through shared knowledge. From peer collaboration and co-partnering strategies to AI-driven security frameworks and Microsoft 365 innovations, this episode delivers actionable insights for SMB IT professionals looking to grow smarter, not harder.
Resources

Jul 21, 2025
Jul 21, 2025
Jul 21, 2025
24 min
In Episode 350 of the CIAOPS “Need to Know” podcast, along with the latest news from the Microsoft Cloud, we explore how Microsoft Power Pages is revolutionising web development for SMBs. Learn how this low-code platform enables businesses to build secure, scalable portals—without needing full-stack developers. From customer support portals to partner onboarding, discover real-world use cases, a step-by-step guide to building your first portal, and how Managed Service Providers (MSPs) can offer Power Pages as a service. This episode is a must-listen for IT professionals, MSPs, and business leaders driving digital transformation.
Resources

Jul 7, 2025
Jul 7, 2025
Jul 7, 2025
23 min
What’s new in Microsoft Entra – June 2025: Highlights include upcoming support for backing up account names in the Authenticator app using iCloud Keychain
Enhancing Defense Security with Entra ID Governance: Discusses how Entra ID Governance strengthens defense sector security
What’s New in Microsoft Teams | June 2025: Covers new Teams features and enhancements 3.
What’s new in Microsoft Intune: June 2025: Summarizes Intune updates including device management improvements
Microsoft Intune data-driven management | Device Query & Copilot: Introduces new Copilot-powered device query features
Data Breach Reporting with Microsoft Data Security Investigations: Guidance on regulatory breach reporting
Modern, unified data security in the AI era: New Microsoft Purview capabilities for AI-driven data protection
Safeguarding data with Microsoft 365 Copilot: Focuses on compliance and security in Copilot deployments
Protection Against Email Bombs: Microsoft Defender for Office 365 introduces new protections
Introducing the Microsoft 365 Copilot App Learning Series: Learning resources for Copilot adoption
Making the Most of Attack Simulation Training: Best practices for security training
Processing status pane for SharePoint Autofill: New UI enhancements for SharePoint
Introducing the New SharePoint Template Gallery: Streamlined template discovery and usage
Planning your move to Microsoft Defender portal: Transition guidance for Sentinel customers
Jasper Sleet: North Korean IT infiltration tactics: Threat intelligence update
Managing warehouse devices with Microsoft Intune: Real-world Intune use case