CIAOPS - Need to Know podcasts

In this episode I'm joined by MSP Jim Hunton who speaks about the challenges of IT Providers and managing passwords. Jim shares his experience and his findings as what he has found works best for his business and his customers.

Jim Hunton - jim@onsite-tech.com

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In this episode I speak with Microsoft CRM Leon Tribe about how a customer relationship system can improve business operations. We also speak about the opportunity CRM can provide resellers. Also, if you want to learn more about what Microsoft is doing in the CRM space I commend this episode to you.

Leon Tribe - http://www.twitter.com/leontribe

Blog: http://leontribe.blogspot.com

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In this episode I speak with Mitch Garvis about the benfits of Windows Intune. Mitch tells all about what the latest version of the product can do and insights into where it maybe heading.

Mitch Garvis - http://garvis.ca/

https://twitter.com/MGarvis

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In this podcast Ryan Phillips, a Technical Account Manager (TAM) in the Microsoft Online Services Division, will discuss how Office 365 can be used, in concert with certain applications, components, etc. to properly scope, plan, deploy and use Synchronization and Single Sign-On (SSO) services to provide end-users with the best login and usage experience.  Ryan will discuss specifics around Directory Synchronization, Active Directory Federation Services (ADFS), differences between Online (Managed) users versus Federated Users and how end-users will experience sign-on into Office 365 services, such as the Microsoft Online Portal (MPO), SharePoint Online (SPO), Exchange Online (EXO) and other services.

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In this anniversary episode we welcome back our original guest, Susan Bradley, to talk all about compliance and security for IT systems. These topics are becoming much more important for all IT systems and present unique challenges as more information moves to the 'cloud'.

Susan Bradley = susan@sbslinks.com or via the blog www.sbsdiva.com

http://office.microsoft.com/en-us/business/office-365-security-and-privacy-verified-by-a-third-party-FX103089231.aspx

http://certification.comptia.org/getCertified/certifications/security.aspx

https://www.isc2.org/cissp/default.aspx

http://www.guidancesoftware.com/computer-forensics-training-courses.htm

http://www.rand.org/pubs/technical_reports/TR933.html

https://cloudsecurityalliance.org/

https://cloudsecurityalliance.org/topthreats/csathreats.v1.0.pdf

https://downloads.cloudsecurityalliance.org/initiatives/top_threats/The_Notorious_Nine_Cloud_Computing_Top_Threats_in_2013.pdf

Cloud Computing Risk Assessment

https://www.enisa.europa.eu/activities/risk-management/files/deliverables/cloud-computing-risk-assessment

Cloud Computing Information Assurance Framework https://www.enisa.europa.eu/activities/risk-management/files/deliverables/cloud-computing-information-assurance-framework

Procure Secure: A guide to monitoring of security service levels in cloud contracts https://www.enisa.europa.eu/activities/Resilience-and-CIIP/cloud-computing/procure-secure-a-guide-to-monitoring-of-security-service-levels-in-cloud-contracts

Just to add that ENISA (the European Network and Information Security Agency) has some excellent material for free;

Cloud Computing Risk Assessment

https://www.enisa.europa.eu/activities/risk-management/files/deliverables/cloud-computing-risk-assessment

Cloud Computing Information Assurance Framework

https://www.enisa.europa.eu/activities/risk-management/files/deliverables/cloud-computing-information-assurance-framework

Procure Secure: A guide to monitoring of security service levels in cloud contracts

https://www.enisa.europa.eu/activities/Resilience-and-CIIP/cloud-computing/procure-secure-a-guide-to-monitoring-of-security-service-levels-in-cloud-contracts

ALSO, RAND did a decent cloud security / trust overview ...

http://www.rand.org/pubs/technical_reports/TR933.html

AND As these guys are good too, great organization... recent papers on top security threats..

https://cloudsecurityalliance.org/

https://cloudsecurityalliance.org/topthreats/csathreats.v1.0.pdf

https://downloads.cloudsecurityalliance.org/initiatives/top_threats/The_Notorious_Nine_Cloud_Computing_Top_Threats_in_2013.pdf

http://www.verizonenterprise.com/DBIR/2012/

http://governmentcio.com/content/going-all-cloud-computing

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This podcast is a recording from a Google Hangout conducted by Richard Tubb on the matter of Google Apps vs Office 365. Panelist included: James Kimberly, Owen Kane and myself. During the session we focus more on the similarities of the products rather than their differences and the reasons why both present compelling options for customers and resellers.

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In this episode I speak Jeet Banerjee about developing mobile apps. Jeet shares his experiences and provides some tips as to how to be successful in this fast growing market. If you have ever wondered about creating that next best selling app this podcast is for you!

Jeet Banerjee - http://www.jeetbanerjee.com/

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Justin and I spend this episode discussing strategies around promoting your business better via digital means. We cover web site marketing, social media and more. If you are looking to grow you business using technology then this episode is for you!

Justin Handley Business Architect Naraopa Media

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In this episode I delve into the world of SQL with MVP Rob Farley. We cover all the basics plus loads more about SQL server and how it can be managed better. If you want to know more about SQL then Rob Farley and this episode is for you.

http://www.lobsterpot.com.au

http://sqlblog.com/blogs/rob_farley

@rob_farley

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I this episode Susanne and I reveal our favourite recommended publications for SMB.

Susanne Dansey, @susannedansey, Purple Cow Ideas.

Susanne's picks:

1. The Prince, by Machiavelli

2. Steve Jobs, The Exclusive Biography, by Walter Isaacson

3. Willful Blindness, by Margaret Heffernan

4. What Everybody is saying, by Joe Navarro

5. Harvard Business Review

My picks

1. The Fastlane Millionaire, by MJ DeMarco

2. The Four Hour Work Week, by Tim Ferris

3. The Tipping Point, by Malcolm Gladwell

4. Book Yourself Solid, by Michael Port

5. Fortune Magazine

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