Episodes

Wednesday Apr 23, 2014
Episode 58 - Eric Dosal
Wednesday Apr 23, 2014
Wednesday Apr 23, 2014
In this episode I speak with the creator of Brightgauge, previous MSP owner and serial entrepreneur, Eric Dosal. Eric gives us his thoughts on the current state of play in the manage services provider market, the value of metrics and peer networking as well as some insights into software development.

Monday Mar 17, 2014
Episode 57 - Mark Libman
Monday Mar 17, 2014
Monday Mar 17, 2014

Tuesday Jan 07, 2014
Episode 56 - Richard Tubb
Tuesday Jan 07, 2014
Tuesday Jan 07, 2014
I'm back with my buddy from the UK Richard Tubb to chat about the books that we love. Here's the list of what we cover:

Tuesday Jul 23, 2013
Episode 55 - Lucas Meadowcroft
Tuesday Jul 23, 2013
Tuesday Jul 23, 2013
In this episode I speak with Lucas Meadowcroft, a technology business owner, about the value of networking. Lucas shares many interesting discoveries and techniques that he has discovered, as well as a number of resources, that can help boost your business.

Tuesday Jun 18, 2013
Episode 54 - Jim Hunton
Tuesday Jun 18, 2013
Tuesday Jun 18, 2013
In this episode I'm joined by MSP Jim Hunton who speaks about the challenges of IT Providers and managing passwords. Jim shares his experience and his findings as what he has found works best for his business and his customers. Jim Hunton - jim@onsite-tech.com

Tuesday Jun 04, 2013
Episode 53 - Leon Tribe
Tuesday Jun 04, 2013
Tuesday Jun 04, 2013
In this episode I speak with Microsoft CRM Leon Tribe about how a customer relationship system can improve business operations. We also speak about the opportunity CRM can provide resellers. Also, if you want to learn more about what Microsoft is doing in the CRM space I commend this episode to you. Leon Tribe - http://www.twitter.com/leontribe Blog: http://leontribe.blogspot.com

Wednesday May 15, 2013
Episode 52 - Mitch Garvis
Wednesday May 15, 2013
Wednesday May 15, 2013
In this episode I speak with Mitch Garvis about the benfits of Windows Intune. Mitch tells all about what the latest version of the product can do and insights into where it maybe heading. Mitch Garvis - http://garvis.ca/ https://twitter.com/MGarvis

Tuesday Apr 30, 2013
Episode 51 - Ryan Phillips
Tuesday Apr 30, 2013
Tuesday Apr 30, 2013
In this podcast Ryan Phillips, a Technical Account Manager (TAM) in the Microsoft Online Services Division, will discuss how Office 365 can be used, in concert with certain applications, components, etc. to properly scope, plan, deploy and use Synchronization and Single Sign-On (SSO) services to provide end-users with the best login and usage experience. Ryan will discuss specifics around Directory Synchronization, Active Directory Federation Services (ADFS), differences between Online (Managed) users versus Federated Users and how end-users will experience sign-on into Office 365 services, such as the Microsoft Online Portal (MPO), SharePoint Online (SPO), Exchange Online (EXO) and other services.

Tuesday Apr 16, 2013
Episode 50 - Susan Bradley
Tuesday Apr 16, 2013
Tuesday Apr 16, 2013
In this anniversary episode we welcome back our original guest, Susan Bradley, to talk all about compliance and security for IT systems. These topics are becoming much more important for all IT systems and present unique challenges as more information moves to the 'cloud'. Susan Bradley = susan@sbslinks.com or via the blog www.sbsdiva.com http://office.microsoft.com/en-us/business/office-365-security-and-privacy-verified-by-a-third-party-FX103089231.aspx http://certification.comptia.org/getCertified/certifications/security.aspx https://www.isc2.org/cissp/default.aspx http://www.guidancesoftware.com/computer-forensics-training-courses.htm http://www.rand.org/pubs/technical_reports/TR933.html https://cloudsecurityalliance.org/ https://cloudsecurityalliance.org/topthreats/csathreats.v1.0.pdf https://downloads.cloudsecurityalliance.org/initiatives/top_threats/The_Notorious_Nine_Cloud_Computing_Top_Threats_in_2013.pdf Cloud Computing Risk Assessment https://www.enisa.europa.eu/activities/risk-management/files/deliverables/cloud-computing-risk-assessment Cloud Computing Information Assurance Framework https://www.enisa.europa.eu/activities/risk-management/files/deliverables/cloud-computing-information-assurance-framework Procure Secure: A guide to monitoring of security service levels in cloud contracts https://www.enisa.europa.eu/activities/Resilience-and-CIIP/cloud-computing/procure-secure-a-guide-to-monitoring-of-security-service-levels-in-cloud-contracts Just to add that ENISA (the European Network and Information Security Agency) has some excellent material for free; Cloud Computing Risk Assessment https://www.enisa.europa.eu/activities/risk-management/files/deliverables/cloud-computing-risk-assessment Cloud Computing Information Assurance Framework https://www.enisa.europa.eu/activities/risk-management/files/deliverables/cloud-computing-information-assurance-framework Procure Secure: A guide to monitoring of security service levels in cloud contracts https://www.enisa.europa.eu/activities/Resilience-and-CIIP/cloud-computing/procure-secure-a-guide-to-monitoring-of-security-service-levels-in-cloud-contracts ALSO, RAND did a decent cloud security / trust overview ... http://www.rand.org/pubs/technical_reports/TR933.html AND As these guys are good too, great organization... recent papers on top security threats.. https://cloudsecurityalliance.org/ https://cloudsecurityalliance.org/topthreats/csathreats.v1.0.pdf https://downloads.cloudsecurityalliance.org/initiatives/top_threats/The_Notorious_Nine_Cloud_Computing_Top_Threats_in_2013.pdf http://www.verizonenterprise.com/DBIR/2012/ http://governmentcio.com/content/going-all-cloud-computing

Tuesday Apr 02, 2013
Episode 49 - Cloud Panel
Tuesday Apr 02, 2013
Tuesday Apr 02, 2013
This podcast is a recording from a Google Hangout conducted by Richard Tubb on the matter of Google Apps vs Office 365. Panelist included: James Kimberly, Owen Kane and myself. During the session we focus more on the similarities of the products rather than their differences and the reasons why both present compelling options for customers and resellers.

