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Regular Microsoft Cloud information featuring Azure and Office365 with Microsoft MVP Robert Crane - A mix of current Microsoft cloud news, analysis and industry expert chat.
Episodes
Tuesday Mar 08, 2011
Tuesday Mar 08, 2011
In this episode I welcome the Service Manager of Correct Solutions in Sydney, David Wales, to the microphone. David gives us his extensive experience and feedback on the topic of managing a service desk at a technology business. This includes topics such as the technology utilized in running a service desk and how to manage staff involved as well. We also speak about the challenges ever changing technology bring to the landscape as well as the potential impact of cloud computing. David Wales - www.correct.com.au
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