CIAOPS - Need to Know podcasts

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Entries Tagged as 'Business'

Episode 169 - Kirsty McGrath

November 22nd, 2017 · Comments

I'm joined by newly minted MVP Kirsty McGrath to talk about Office 365 adoption. We talk about the Office 365 product wheel Kirsty created and how it helps users understand the full breadth of what Office 365 has to offer. We also cover off the importance of implementing an adoption strategy and having a long term vision when it comes to getting the most from Office 365 in any business.

There is of course the usual cloud updates on Office 365 and Azure from Marc and myself as well as reflection on the recent Microsoft Summit in Sydney.





Onpoint solutions

Kirsty McGarth on Linked in

Kirsty's Office 365 product wheel

Sydney Office 365 Business User Group

Azure new from Marc

Microsoft 365 Business now available worldwide

Write your best resume in Word with help from Linkedin

Microsoft Flow integration with OneDrive for Business

Planner Ignite review and roadmap

Compliance Manager Preview


Tags: Business · Technology

Episode 152 - Rob Farley

May 10th, 2017 · Comments

We're joined in this episode by the chief of Lobster Pot, Rob Farley a Microsoft MVP focused on SQL. However, in this episode we speak to Rob about his experiences in giving a keynote at a recent conference. As Rob explains here, there is far more to a keynote that you think. Luckily we get the low down and all the pointers so stay tuned.

Of course, Marc and I cover off all the latest Office 365 and Azure news to keep you up to date with the latest that's happening in the Microsoft cloud.





Lobster Pot

On keynotes by Rob Farley

Rhino room comedy club

Azure news from Marc

Outlook Customer manager rolling out

Groups now in Mac, iOS and Android

Server 2016 performance tuning

SharePoint Virtual Summit

Microsoft Build 2017

Tags: Business · Technology

Episode 112 - Rayanne Buchianico

August 28th, 2016 · Comments

Marc and I kick off the show with a few topical news items and then I dive into an interview with Rayanne Buchianico from Sell my MSP. Rayanne and I cover off what you need to know about selling your IT business. We examine the reasons and how to go about actually doing the selling. There is more to it than you think but that doesn't mean it's a process you should put off. even if you currently don't plan to sell your IT business you never know what the future might hold. The smart move is always be positioning your business for sale, that give you the maximum advantage.


Tags: Business

Episode 110 - Jeff Huze

August 18th, 2016 · Comments

Marc and I kick off the show with the latest cloud news as usual but then I talk to SMB reseller Jeff Huze from Interconnekt all about the Microsoft Cloud Solution Provider (CSP) that is now available for Microsoft Cloud products like Office 365 and Azure. We talk about the differences it brings for licensing and the tangible benefits it provides resellers when it comes to growing the cloud business. If you haven't looked at Microsoft CSP, then you should. so tune in and let Jeff explain all about it.

Jeff Huze

Tags: Business · Technology

Episode 93 - Amy Babinchak

October 28th, 2015 · Comments

In this episode I'm joined by Amy Babinchak to chat about Azure for SMB. We talk about the opportunities Azure provides as well as how to get started using Azure. Amy shares her experience with converting Azure services into revenue opportunities you can utilise with your clients. There is the usual news updates to keep you current with everything that is happening in the cloud.

A big thank you to Marc Kean for all his work producing this episode.
New CIAOPS Academy
Skype for Business Basic
Skype for iOS
Office Lens
New OneDrive Sync client
Third Tier
Enterprise Mobility Suite
Azure AD Domain Services
Configuring the Azure SSO portal

Tags: Business · Technology

Episode 59 - Clayton Moulynox

May 14th, 2014 · Comments

In this episode I speak with Clayton Moulynox, Small Business and IT Channel Management, Sales and Marketing specialist at Microsoft Australia about the art of the demo.

Clayton gives us his insights on what makes a good demo and to present successfully. He also speaks about his new initiative the 'Demo Army' aimned to helping SMB resellers show the benefits of the latest technology successfully to customers.
Microsoft Small Business Specialists Partner Community -
Demo Army -

Tags: Business · Technology

Episode 58 - Eric Dosal

April 23rd, 2014 · Comments

In this episode I speak with the creator of Brightgauge, previous MSP owner and serial entrepreneur, Eric Dosal. Eric gives us his thoughts on the current state of play in the manage services provider market, the value of metrics and peer networking as well as some insights into software development.

Plenty of great information in this episode for MSP business owners and IT professionals alike.


Dosal Brothers

Tags: Business · Technology

Episode 56 - Richard Tubb

January 7th, 2014 · Comments

I'm back with my buddy from the UK Richard Tubb to chat about the books that we love. Here's the list of what we cover:

Amazon Kindle

I, Robot



Kill Decision


Rise and Fall of the Third Reich

21 ways to manage the stuff that sucks up your time

Don't Worry Make Money

Don't sweat the small stuff

The E-Myth

The Go-Giver

The Art of War

Winning with out Losing

The Power of Full Engagement

The Complete Sherlock Holmes

What would Churchill do?

Hitler's Options

Marvel Unlimited

The Richest Man in Babylon

Get Big Fast and Do More Good


Mistakes MSPs Make - The Five Most Important Mistakes IT Managed Service Providers Make Which Cost Them Time and Money

Seth Godin and Tom Peters on Blogging [VIDEO]

On Writing

You Only Better

Nicholas Bate Blog

Richard Tubb Blog -

Tags: Business

Episode 10 - George Sierchio

November 29th, 2010 · Comments

In this episode I speak with George Sierchio from www.­consultantscoach­.­com about running a business like you are going to sell it. In other words it is all about what exit strategy you have planned for yourself. Even if you never plan to sell the business unforeseen circumstances may arise that dictate otherwise.

A smart part of any business planning to understand how the business will operate without the business owner. To maximize the value of any business you need to create a business that will run without the business owner. This planning needs to start as soon as possible and be updated on a regular basis. This way if the need ever arises not only is there a plan in place the opportunity to maximize return on what has already been invest in the business will be recognized.

For anyone who owns a business then this is a must listen to episode.

Tags: Business

Episode 8 - Richard Tubb

November 2nd, 2010 · Comments

In this episode I'm joined by Richard Tubb from to discuss the challenges of merging a business. Richard has extensive experience in doing just that having merged his business (Netlink) with another provider to form

Given that Richard also makes extensive use of the latest social networking tools we discuss how these can be effectively used in a business. We also look at the importance of focusing on what you are good at in business to get the most from your efforts.

You can follow Richard via his blog at -

Tags: Business