CIAOPS - Need to Know podcasts

Episode 54 - Jim Hunton

ciaops — Tue, 18 Jun 2013 02:33:50 +0000

In this episode I’m joined by MSP Jim Hunton who speaks about the challenges of IT Providers and managing passwords. Jim shares his experience and his findings as what he has found works best for his business and his customers.

Jim Hunton - jim@onsite-tech.com

Episode 53 - Leon Tribe

ciaops — Tue, 04 Jun 2013 01:18:59 +0000

In this episode I speak with Microsoft CRM Leon Tribe about how a customer relationship system can improve business operations. We also speak about the opportunity CRM can provide resellers. Also, if you want to learn more about what Microsoft is doing in the CRM space I commend this episode to you.

Leon Tribe - http://www.twitter.com/leontribe

Blog: http://leontribe.blogspot.com

Episode 52 - Mitch Garvis

ciaops — Wed, 15 May 2013 06:09:07 +0000

In this episode I speak with Mitch Garvis about the benfits of Windows Intune. Mitch tells all about what the latest version of the product can do and insights into where it maybe heading.

Mitch Garvis - http://garvis.ca/

https://twitter.com/MGarvis

Episode 51 - Ryan Phillips

ciaops — Tue, 30 Apr 2013 11:24:01 +0000

In this podcast Ryan Phillips, a Technical Account Manager (TAM) in the Microsoft Online Services Division, will discuss how Office 365 can be used, in concert with certain applications, components, etc. to properly scope, plan, deploy and use Synchronization and Single Sign-On (SSO) services to provide end-users with the best login and usage experience. Ryan will discuss specifics around Directory Synchronization, Active Directory Federation Services (ADFS), differences between Online (Managed) users versus Federated Users and how end-users will experience sign-on into Office 365 services, such as the Microsoft Online Portal (MPO), SharePoint Online (SPO), Exchange Online (EXO) and other services.

Episode 50 - Susan Bradley

ciaops — Tue, 16 Apr 2013 13:56:05 +0000

In this anniversary episode we welcome back our original guest, Susan Bradley, to talk all about compliance and security for IT systems. These topics are becoming much more important for all IT systems and present unique challenges as more information moves to the ‘cloud’.

Susan Bradley = susan@sbslinks.com or via the blog www.sbsdiva.com

http://office.microsoft.com/en-us/business/office-365-security-and-privacy-verified-by-a-third-party-FX103089231.aspx

http://certification.comptia.org/getCertified/certifications/security.aspx

https://www.isc2.org/cissp/default.aspx

http://www.guidancesoftware.com/computer-forensics-training-courses.htm

http://www.rand.org/pubs/technical_reports/TR933.html

https://cloudsecurityalliance.org/

https://cloudsecurityalliance.org/topthreats/csathreats.v1.0.pdf

https://downloads.cloudsecurityalliance.org/initiatives/top_threats/The_Notorious_Nine_Cloud_Computing_Top_Threats_in_2013.pdf

Cloud Computing Risk Assessment

https://www.enisa.europa.eu/activities/risk-management/files/deliverables/cloud-computing-risk-assessment

Cloud Computing Information Assurance Framework https://www.enisa.europa.eu/activities/risk-management/files/deliverables/cloud-computing-information-assurance-framework

Procure Secure: A guide to monitoring of security service levels in cloud contracts https://www.enisa.europa.eu/activities/Resilience-and-CIIP/cloud-computing/procure-secure-a-guide-to-monitoring-of-security-service-levels-in-cloud-contracts

Just to add that ENISA (the European Network and Information Security Agency) has some excellent material for free;

Cloud Computing Risk Assessment

https://www.enisa.europa.eu/activities/risk-management/files/deliverables/cloud-computing-risk-assessment

Cloud Computing Information Assurance Framework

https://www.enisa.europa.eu/activities/risk-management/files/deliverables/cloud-computing-information-assurance-framework

Procure Secure: A guide to monitoring of security service levels in cloud contracts

https://www.enisa.europa.eu/activities/Resilience-and-CIIP/cloud-computing/procure-secure-a-guide-to-monitoring-of-security-service-levels-in-cloud-contracts

ALSO, RAND did a decent cloud security / trust overview …

http://www.rand.org/pubs/technical_reports/TR933.html

AND As these guys are good too, great organization… recent papers on top security threats..

https://cloudsecurityalliance.org/

https://cloudsecurityalliance.org/topthreats/csathreats.v1.0.pdf

https://downloads.cloudsecurityalliance.org/initiatives/top_threats/The_Notorious_Nine_Cloud_Computing_Top_Threats_in_2013.pdf

http://www.verizonenterprise.com/DBIR/2012/

http://governmentcio.com/content/going-all-cloud-computing

Episode 49 - Cloud Panel

ciaops — Tue, 02 Apr 2013 02:22:08 +0000

This podcast is a recording from a Google Hangout conducted by Richard Tubb on the matter of Google Apps vs Office 365. Panelist included: James Kimberly, Owen Kane and myself. During the session we focus more on the similarities of the products rather than their differences and the reasons why both present compelling options for customers and resellers.

Episode 48 - Jeet Banerjee

ciaops — Tue, 19 Mar 2013 02:40:10 +0000

In this episode I speak Jeet Banerjee about developing mobile apps. Jeet shares his experiences and provides some tips as to how to be successful in this fast growing market. If you have ever wondered about creating that next best selling app this podcast is for you!

Jeet Banerjee - http://www.jeetbanerjee.com/

Episode 47 - Justin Handley

ciaops — Thu, 07 Mar 2013 01:49:26 +0000

Justin and I spend this episode discussing strategies around promoting your business better via digital means. We cover web site marketing, social media and more. If you are looking to grow you business using technology then this episode is for you!

Justin Handley Business Architect Naraopa Media

Episode 46 - Rob Farley

ciaops — Tue, 05 Feb 2013 01:11:01 +0000

In this episode I delve into the world of SQL with MVP Rob Farley. We cover all the basics plus loads more about SQL server and how it can be managed better. If you want to know more about SQL then Rob Farley and this episode is for you.

http://www.lobsterpot.com.au

http://sqlblog.com/blogs/rob_farley

@rob_farley

Episode 45 - Susanne Dansey

ciaops — Tue, 22 Jan 2013 04:20:44 +0000

I this episode Susanne and I reveal our favourite recommended publications for SMB.

Susanne Dansey, @susannedansey, Purple Cow Ideas.

Susanne’s picks:

1. The Prince, by Machiavelli

2. Steve Jobs, The Exclusive Biography, by Walter Isaacson

3. Willful Blindness, by Margaret Heffernan

4. What Everybody is saying, by Joe Navarro

5. Harvard Business Review

My picks

1. The Fastlane Millionaire, by MJ DeMarco

2. The Four Hour Work Week, by Tim Ferris

3. The Tipping Point, by Malcolm Gladwell

4. Book Yourself Solid, by Michael Port

5. Fortune Magazine

Episode 44 - Ishai Sagi

ciaops — Tue, 08 Jan 2013 04:49:54 +0000

In this episode I speak with SharePoint MVP Ishai Sagi about the exciting new features of SharePoint 2013. Ishai shares his extensive experience in how these features are going to help users and administrators whether on premise or via Office 365.

Ishai Sagi - www.extelligentdesign.com

Episode 43 - Abi Vickram

ciaops — Tue, 18 Dec 2012 07:11:08 +0000

In this episode I speak with Kerio APAC Sales Director Abi Vickram about Kerio Workspace. This is a great option for many small businesses that aren’t ready yet for SharePoint but still need a collaboration solution. Workspace is a really simple product to set up and use and most importantly it provides resellers with an opportunity to introduce their clients top the benefits of sharing all sort of information quickly and easily.

Kerio Workspace

Episode 42 - Philip Elder

ciaops — Tue, 04 Dec 2012 00:43:22 +0000

In this episode I speak with SBS MVP Philip Elder about the opportunities around an on premise IT business focused on the SMB market. We discuss the challenges now faced in this market and what the secrets to success will be in the future.

MPECS Inc Blog

Episode 41 - Ben Schorr

ciaops — Tue, 20 Nov 2012 01:53:39 +0000

In this episode I speak with OneNote MVP Ben Schorr about one of our favourite products, Microsoft OneNote. We hear from Ben about how much OneNote can benefit any business and what it can be used for in a business to help manage information overload. After listening to this episode I’m sure you’ll want to investigate OneNote more if you haven’t already.

@bschorr

http://www.rolandschorr.com/

Episode 40 - Gus Gonzalez

ciaops — Tue, 06 Nov 2012 00:44:57 +0000

Join me in this episode as I speak with Microsoft CRM MVP Gus Gonzalez all about the benefits CRM can bring to a business. We learn how that CRM is more than just technology it is a process but a process worth investing in, especially for small business. Listen along and learn about how to improve you relationship with your customers and prospects.

http://www.zero2ten.com/

@gusgonzalez2

Episode 39 - Dean Calvert

ciaops — Tue, 02 Oct 2012 00:55:41 +0000

In this episode I speak with SBS MVP Dean Calvert about how to maximize the relationship IT providers can have with vendors like Microsoft. Dean shares his wealth of experience and provides some good tips on how to stand out from the crowd in the sphere of vendor relations.

Web - www.calvert.net.au

Twitter - @batmanoz

Episode 38 - David Hall and Richard Denny

ciaops — Mon, 17 Sep 2012 05:58:10 +0000

A change of pace with this episode. I speak with David Hall and Richard Denny about the benefits of Meetup.com and how they built a successful entrepreneur group in Sydney. We cover what the benefits are of these groups, why you should get involved and what to expect when you attend.

David and Richard - http://www.businesswealthbuilders.com.au/

Episode 37 - Christian Buckley

ciaops — Tue, 04 Sep 2012 02:08:44 +0000

In this episode I speak with SharePoint MVP Christian Buckley about the importance of SharePoint governance. In short, why you need to plan up front to ensure SharePoint projects are a success initially and going forward. Christian shares his wealth of experience in this area and provides some great tips on what should be done for all SharePoint projects, big and small.

http://www.twitter.com/buckleyplanet

http://www.linkedin.com/in/christianbuckley

Episode 36 - Mark O’Shea

ciaops — Tue, 21 Aug 2012 01:26:59 +0000

Mark O’Shea returns to the podcast to give us an update on what been happening with him and technology. Mark shares insight from Microsoft TechEd US as well as what he see coming down the pipeline from Microsoft. Beware, plenty of opinions are expressed in this episode.

Mark O’Shea - http://twitter.com/intunedin

http://intunedin.net/

Episode 35 - Aidan Finn

ciaops — Tue, 07 Aug 2012 00:37:20 +0000

In this episode I speak with Aidan Finn a Microsoft MVP for virtualization and find a number of insights into the upcoming release of Hyper V in Server 2012. Aidan provides some great analysis of many of the best features of hyper-v as well as some great tips and techniques you should be using when working with Microsoft virtualiation.

Blog - www.aidanfinn.com

Twitter - @joe_elway