Episodes
Tuesday Mar 22, 2011
Episode 18 - Josh Peterson
Tuesday Mar 22, 2011
Tuesday Mar 22, 2011
In this episode I speak with Josh Peterson from the Taylor Business Group firstly about the importance of having a proper Profit and Loss chart of accounts to give you better insight into your business. Josh shares with me some of the important business ratios you business should be achieving and why these are important. Our discussion then turns to the benefits of business improvement groups and how they can help drive you business to the next level. Josh Peterson - Josh@taylorbusinessgroup.com
Tuesday Mar 08, 2011
Episode 17 - David Wales
Tuesday Mar 08, 2011
Tuesday Mar 08, 2011
In this episode I welcome the Service Manager of Correct Solutions in Sydney, David Wales, to the microphone. David gives us his extensive experience and feedback on the topic of managing a service desk at a technology business. This includes topics such as the technology utilized in running a service desk and how to manage staff involved as well. We also speak about the challenges ever changing technology bring to the landscape as well as the potential impact of cloud computing. David Wales - www.correct.com.au